Samsung Highlights Safety Guidance Amid Reports of Swollen Batteries in Older Galaxy Phones

Samsung Highlights Safety Guidance Amid Reports of Swollen Batteries in Older Galaxy Phones

Summary

Samsung issued a safety notice after swelling reports in older Galaxy batteries. Users are advised to check devices and seek authorized replacements.

Samsung Highlights Safety Guidance Amid Reports of Swollen Batteries in Older Galaxy Phones

Samsung Highlights Safety Guidance Amid Reports of Swollen Batteries in Older Galaxy Phones

Samsung Highlights Safety Guidance Amid Reports of Swollen Batteries in Older Galaxy Phones

Following user and repair-community reports of battery swelling on select older Galaxy models (e.g., Galaxy S10, Note9, and mid-range devices from 2018–2019), Samsung’s official support guidance reiterates best practices for lithium-ion safety and directs users to authorized service centers for inspection and replacement.

What Samsung’s Guidance Emphasizes

Topic Key Points
Recognize Swelling Look for a lifted screen, back cover separation, or frame gaps; stop using the device immediately if deformation is visible.
Safe Charging & Storage Avoid high heat and direct sunlight; unplug after full charge; for long-term storage, keep around 50–70% state of charge and recharge every few months.
Where to Repair Use authorized Samsung service centers for battery diagnostics and replacement; avoid DIY removal of swollen packs to prevent rupture risk.

Warning Signs & Immediate Actions

Sign What It Means What To Do
Back cover or display lifting Internal gas expansion is pushing components apart. Power off; do not charge; seek authorized service immediately.
Device heating during light tasks Cell degradation or failing protection circuitry. Stop heavy use; back up data; arrange inspection and replacement.
Visible warping or gaps Potential pack swelling; continued use risks further damage. Do not attempt DIY removal; avoid puncture or pressure on the battery.

Why Older Models Are Affected

Lithium-ion batteries naturally age. Long periods at 100% charge, repeated exposure to heat, or prolonged storage can accelerate gas formation inside the cell. As legacy devices (2018–2019) remain in daily use across many regions, swelling reports tend to surface more frequently in community forums and repair shops.

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